Overseas Opportunities
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1 . CANADA Work-at-Home - Customer Care Support - 60 Day Contract
Sutherland is hiring Customer Service Advisors to join our Work-at-Home Team
Some people know exactly how to make others feel special. They pay attention, listen carefully, and remember important details. These people have an eye for beauty - in others, in moments, in life. Maybe they have a calming presence or a no-nonsense manner or a peaceful approach or maybe they're just great at keeping cool in a difficult situation. No matter what their unique perspective is, they're the type of person you turn to when you have a question, need advice, or want guidance on the path forward. We're looking for these special people to help us support an award-winning client.
You:
- Have a passion for others. You are invested in delivering outstanding customer service in each and every interaction.
- Multi-task with the best of them. You think nothing of juggling multiple conversations, tasks, or priorities.
- Own the story. Once you start something, you're not satisfied until you've seen it through to completion. It's important to you to be able to sign your name to everything you do.
- Fearlessly jump right in. Nothing intimidates you; no one gets under your skin. You have a knack for keeping your head when those around you back down.
We:
- Give you the chance to work from the comfort of your own home. No commute, no business professional wardrobe, no terrible office coffee. Your home and all its perks.
- Are the springboard to a great career. There are so many amazing opportunities at Sutherland.
We want people who can create the extraordinary – people who are passionate about inspiring the types of experiences that others never forget. Can you touch hearts and brighten days? Do you have what it takes to build loyalty and turn customers into fans for life? Are you ready to join one of the world’s most powerful brands and share your passion, creativity, and dedication?
Don’t miss this opportunity to work from home with Sutherland.
The world is waiting. Leave your mark.
Qualifications
Our most successful candidates have:
- High School diploma or equivalent
- Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
- Direct client contacts technical support experience
- Excellent verbal and written communication skills
- Strong problem-diagnosis and problem-solving skills
- Multi-tasking skills, showcased using several applications
- Experience working with CRM applications (preferred)
- Ability to be goals oriented
- Strong communication skills and ability to express ideas clearly
- To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone
2 . Security Screening Investigator
Job Location : Burnaby, BC
Job Type : Permanent
Salary : $69,350 - $84,360 a year
Job Summary
Conduct security screening investigations and interviews of CSIS applicants for employment as well as for other branches of government, in accordance with the instructions of Security Screening Branch, National Headquarters (NHQ) according to established standards and procedures.
Prepare, convoke and conduct rigorous interviews with references in order to shed light on elements that may raise security concerns, in support of the security assessments for CSIS.
Research, analyze, assess, and corroborate relevant information. Work with the appropriate section within CSIS when there is a link to an active investigation, and collaborate with the section in the preparation and conduct of interviews.
Consult and follow relevant CSIS and Treasury Board Secretariat (TBS) policies and guidelines.
Prepare interview reports with rigour, relevance and accuracy in a timely manner. The reports must be precise, complete and concise.
Education
- Undergraduate degree and two (2) years of experience
- College diploma and four (4) years of experience
- High school diploma and six (6) years of experience
The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.
Note: Any higher level of education could be recognized as experience.
Experience
- Experience in conducting interviews for assessment purposes and for the purpose of making recommendations; and/or, experience in investigations for assessment purposes and for the purpose of making recommendations.
- Experience in the production of detailed reports and formulation of recommendations.
- Preference will be given to those with face to face interviewing experience.
Assets
- Experience in conducting interviews in an intelligence or security capacity
- Experience working in areas related to intelligence or security matters
- Specialized courses obtained in relation to advanced interviewing skills, especially in an intelligence or security capacity
Competencies
- Analytical skills
- Communication
- Judgement
- Organizational skills/multitasking
- Flexibility/adaptability
- Professionalism
Conditions of Employment
May be asked occasionally to conduct interviews outside of core work hours and off-site. As such, a driver’s license is required: valid and permanent* Canadian driver’s license (mandatory).
- Permanent Canadian driver’s license is defined as a G Class (Ontario) or minimum of a Class 5 (remainder of Canada). G1, G2, Class 7, Class 6, Learner’s etc. will not be accepted.
Notes
Exposure to various physical environments while walking or driving may occur and occupational hazards may be encountered.
Occasional day trips and overnight travel may be required from time to time.
Security Requirements
Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.
Important
Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.
CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.
CSIS is committed to diversity and inclusion and the equitable participation of all Canadians. Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.
The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.
3 . Customer service agent
We are currently looking for customer service agents to meet the needs of our partner, a major player in the telecommunications industry.
MAIN RESPONSIBILITIES
- Respond professionally to incoming calls and establish a relationship of trust with customers
- Seize opportunities to offer products and services
- Be a brand ambassador during each exchange
- Guide clients experiencing dissatisfaction with their services by analyzing their files and finding solutions to increase their level of satisfaction
- Work as a team to achieve daily goals
- Perform various activities related to after-sales service
OUR ADVANTAGES
- Premium of $ 0.50 for bilingual agents
- Unlimited virtual healthcare for you and your family (Dialogue)
- Availability of vacation accumulated from the 3rd month of hiring
- Evening and weekend bonus of $ 0.50 for bilingual agents
- Work attendance bonus of $ 500 for 6 months of continuous service
- Possibility of accumulating additional days off
- Several corporate benefits including 30% on cellular plans and 20% with our client-partner in telecommunications service
- Benefits (medication, dental, eye, life and travel)
- Easy access by public transport - Snowdon Metro
- Referral bonus of $ 300 (conditions apply)
- Internal growth and advancement opportunities
REQUIRED SKILLS
- Bilingualism (French and English) an asset
- Experience in a call center (an asset)
- Analytical skills and rapid decision making
- Excellent communication and extension skills
- Dynamism, listening skills and professional autonomy
- Capacity for commitment, self-control and diplomacy
- Good computer skills
AVAILABILITY REQUIRED:
We are looking for agents with flexible availability from Monday to Friday between 7:30 a.m. and 10:30 p.m. and Saturday and Sunday between 8 a.m. and 8 p.m.
By applying to GEXEL, you understand that, if an offer is made to you, it will be conditional on your background check, in accordance with GEXEL employment policies. Background checks may include some or all of the following, depending on the nature of the position: validation of the SIN, work permit, employment checks, credit checks and criminal checks for criminal offenses in link with the position offered. You will be notified during the hiring process of the checks required by the position. We appreciate your understanding and wish you luck in this process.
4 . OR ATTENDANT-PATIENT PORTERIN - St. Mary’s General Hospital
Job Location : Kitchener, ON
Salary : $22.19 - $22.82 an hour
Work Type: Full Time
For more than 90 years St. Mary’s General Hospital has fostered a culture of innovation, compassion and respect. With this vision, St. Mary’s has developed an environment that inspires people to perform to the best of their ability. Passion, excellence and innovation are deeply embedded in all we do. St. Mary’s uses these principles to foster a healthy, supportive work environment that cares for the well-being of our community - mind, body and spirit. When you join St. Mary’s, your contribution will make a positive impact to the quality of life for patients and families. In addition, you will join a team dedicated to making St. Mary’s the safest and most effective hospital in Canada.
New employees must provide documentation of a 2-step TB screening, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at St. Mary’s General Hospital.
Staff will require clearance from Employee Health and Wellness before they are able to begin any position within SMGH.
Position Summary:
The OR Attendant, an unregulated care provider, offers direct and indirect support for patient care activities. OR Attendants are accountable to assist and support other members of the health care team in the provision of patient care. Those in this role are responsible to support patient safety, such as infection control and prevention initiatives as well as ensure needed resources are available to support patient care needs in accordance with CSAO and ORNAC Standards.The OR Attendant will perform and serve in a professional and collaborative environment, where the OR team is interactive, supportive and committed to excellence and quality patient care. The OR Attendant will be required to participate in an on-call schedule including weekdays, weekends and stat holidays.
Position Requirements:
Grade 12 education or equivalentMust have successfully completed an OR Attendant course
Current CPR
Previous OR experience required
Must be able to fulfill lifting requirements and the physical demands of the position
Demonstrated ability to work with minimal supervision
Strong communication skills
Must be able to demonstrate a positive work record and good attendance record
The successful candidate must be able to perform their function in accordance with prescribed standards that recognize the priority of Patient Safety and the delivery of the highest standard of Quality Care
SMGH fosters a culture of inclusiveness, patient and staff safety. All reasonable accommodations will be made for this position.
Application Instructions:
As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. SMGH requires all new hires to submit a valid Criminal Record Check that may include a Vulnerable Sector Screen prior to start date.
SMGH is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact the HR Administrator.
We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications we receive, we are unable to confirm the receipt of individual applications or resumes.
5 . RSW G3 - Cannabis Consultants, Cannabis Operations, Oliver - BC Public Service
Job Location : Oliver, BC
Timing : Full-time, Part-time
Salary : $39,618 - $45,817 a year
No: Vacancy : (1) vacancy
The Liquor Distribution Branch (LDB) is one of two branches of Government responsible for the wholesale distribution and retail sale of beverage alcohol and non-medical cannabis. In 2018/19 the LDB recorded gross sales of $3.6 billion, generating a net income of $1.104 billion that supported vital public services including health care and education. It has a workforce of approximately 4600 full- and part-time employees working across 197 BC Liquor Stores, 15 BC Cannabis Stores (online and stand alone), a Head Office, three Wholesale Customer Centres and three Distribution Centres. The LDB is led by a General Manager and CEO who is responsible for administering the Liquor Distribution Act and the Cannabis Distribution Act, subject to direction from the Minister. As part of BC’s mixed-model retail system for liquor and non-medical cannabis, the LDB is committed to providing customers with an enhanced shopping environment, an expansive product selection and a high level of service.
The Cannabis Product Consultants within the LDB cannabis stores are the first point of contact in developing customer relationships and are the cannabis subject matter experts for both customers and staff. The successful results of these relationships are loyal life long customers who base their purchasing decisions on the suggestions of our Cannabis Consultants.
The person in this role must demonstrate a passion for transferring the knowledge of, and selling of, cannabis products. This role requires an individual who has excellent communication skills, is energetic, and has a willingness to learn, train others and achieve results.
To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process. Please note that a cover letter is a requirement for this competition.
An eligibility list for temporary or permanent future opportunities may be established. An enhanced security screening check is required.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Kriti Verma, HR – Talent & Compensation by phone at 604-252-8578 . For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
Only applications submitted using the BC Public Service Recruitment System on this website will be accepted.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
This job posting is for regular full-time positions, guaranteed 35 hours a week and requiring full availability. The Vernon location will also be hiring auxiliary Cannabis Consultants for shift coverage on an as-needed basis. Auxiliary Cannabis Consultant may provide restricted availability with the approval of the Store Manager. If you are also interested in being considered for an auxiliary opportunity, please submit resume and cover letter to: https://bccannabisstores.prevueaps.ca/jobs/10016.html
Visit Careers at www.bcldb.com
Education and Experience:
A minimum of one year of recent (within the last five years), related experience working in a sales environment with a high level of customer interaction is required.Preferred qualifications include:
- Basic cannabis knowledge, as demonstrated through experience in the cannabis industry or through courses from a recognized post-secondary institution.
- Experience in a retail environment.
- Experience working with a computerized retail system, including Point of Sale and Inventory Management applications.
- Demonstrated proficiency in delivering an Omni-channel/consumer experience.
- Diploma or certificate in business or a related field.
An equivalent combination of education, training and experience may be considered.
Knowledge:
- Knowledge of cannabis products.
- Working knowledge of a computerized retail system, including Point of Sale and Inventory Management applications.
- Current external business environment conditions which have an impact on the LDB business: retail trends, consumer preferences, etc.
Skills and Abilities:
- Excellent customer-focused interpersonal skills; conflict resolution
- Strong selling skills
- Strong analytical and organizational skills
- Effective written and oral communication skills
